Utility Bill Announcements

IMPORTANT COVID-19 INFORMATION REGARDING YOUR UTILITY BILL


The City of Garland is working with customers during these difficult times. Although the department is not currently disconnecting for non-payment we anticipate resuming collection related activities on or about June 15. We strongly encourage customers to contact Utility Customer Service at 972-205-2671 or CustServ@GarlandTX.gov to discuss their situation and how we may be able to assist.  Please include your service address and account number in any correspondence. More information is available on the Utility Customer Service page. 

The City of Garland includes important announcements about events and programs in each month’s utility bills. These utility bill inserts are available  below.

This Month's Messages

  1. COG HealthyYard UBS May 2020 Spanish
  2. COG HealthyYard UBS 2020 May
  3. Contagious Disease Precautions April 2020
  4. Customer Rights April 2020
  5. Trails and Bikeways April 2020
  6. Census 2020

Additional Announcements

  1. Power Out? Text GP&L!
  2. Neighborhood Parking Enforcement
  3. Flood Safety
  4. GP&L Outage Information
  5. Utility Bills, Automatic Bank Draft program
  6. GPL Value and Safety
  7. Beware of Scams