Utility Bill Announcements

IMPORTANT COVID-19 INFORMATION REGARDING YOUR UTILITY BILL


The City of Garland is working with customers during these difficult times.  We strongly encourage customers to contact Utility Customer Service at 972-205-2671 or CustServ@GarlandTX.gov to discuss their situation and how we may be able to assist.  Please include your service address and account number in any correspondence. More information is available on the Utility Customer Service page. 

WINTER STORM WATER USAGE - Many customers will likely see an increase in their water consumption due to dripping faucets or leaks due to broken pipes.  Customers dealing with a broken pipe can contact customer service and request a one-time leak credit.  We’ll need to confirm the leak has been repaired and also require a receipt related to repairs at the address. Contact Utility Customer Service at 972-205-2671 or CustServ@GarlandTX.gov. More details>

The City of Garland includes important announcements about events and programs in each month’s utility bills. These utility bill inserts are available  below.

This Month's Messages

  1. COVID19 - Recovery Resources (PDF)
  2. Auto Bank Draft Customer Service (PDF)

Additional Announcements

  1. GP&L Energy Saver and Green Choice (PDF)
  2. NOAA and Outdoor Warning Systems
  3. How to Register for the COVID-19 Vaccine
  4. Garland Recycling Info
  5. Text Your Outage to GP&L
  6. No Wipes in Pipes
  7. Utilities - Customer Rights
  8. Garland Alert System/Contagious Disease Reminders
  9. Spring PLAY Guide
  10. Neighborhood Parking Enforcement
  11. Flood Safety
  12. Utility Bills, Automatic Bank Draft program
  13. GPL Value and Safety
  14. Beware of Scams
  15. eAssist (PDF)
  16. PLAY Guide Summer 2021 (PDF)