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Privacy And Security Statement |
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This policy describes the privacy practices of the City of Garland (the “City”)
regarding information collected from visitors to www.garlandpower-light.org and
www.garlandutilities.org. It contains information about what data is collected
and how that information is used. This privacy policy applies only
www.garlandpower-light.org and www.garlandutilities.org. If you follow a link to
a different site, even the site of another governmental entity, this policy will
no longer apply. You should check the privacy policy of each of those sites if
you have concerns about how they handle personally identifiable information. The
City reserves the right to modify this policy at any time, without notice. |
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Collection and Use of Information |
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We do not collect personal information such as names, addresses, phone numbers
or e-mail addresses, unless you choose to provide such information, for
instance, in the form of a complaint, a request for information, or a request
for service. For online government transactions conducted on the
www.garlandpower-light.org and www.garlandutilities.org websites, you will be
asked to enter certain information about yourself and/or the organization with
which you are affiliated. The specifics of this information will vary as
required by the type of transaction involved. In each case, the information
requested will include the same information that would be requested if you
performed the identical transaction in person rather than online. Whenever
personal information is requested from you on this site, there will be an
indication of whether your disclosure of such information is mandatory or
optional. To the extent allowed by law, the City will endeavor to maintain the
privacy of information that you provide. Please be aware that when you provide
information to the City (or any other Texas governmental entity), that
information may be subject to required public disclosure under the Texas Public
Information Act, court order, or other law. |
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The www.garlandpower-light.org and www.garlandutilities.org websites utilize
server logs and log analysis tools to create summary statistics about the use of
these sites. The summary statistics are used for purposes such as assessing what
information is of the most interest to users, determining technical design
specifications, and identifying system performance or problem areas. We also
use, or may use software programs that monitor web site traffic to identify
unauthorized attempts to upload, change or damage information within the City’s
networks, or to use the City’s networks for illegal purposes. |
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The sites do not use persistent “cookies” (persistent tokens that pass
information back and forth from the client machine to the server). We may use
session cookies (temporary tokens that remain active only until you close your
browser) in order to make the web site easier to use. If your web browser does
not accept cookies, you may not be able to use some of the online transactions
provided on this site. We do not maintain a database of information obtained
from those cookies. |
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Except for the foregoing purposes or in connection with authorized law
enforcement investigations or as otherwise provided by law, we do not attempt to
identify individual users or their usage habits. |
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Security |
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To prevent unauthorized access or disclosure, maintain data accuracy, and ensure
the proper use of information, appropriate physical, electronic and managerial
procedures have been put into place to safeguard and secure the information
collected online. This site uses a secure server for conducting online
transactions. All credit or debit card and other payment information that you
transmit to us will be protected through the use of encryption technology,
provided your browser is properly configured and your computer is operating
properly. Security technology requires that you have reasonably current browser. |
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Links |
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Links to third party web sites on www.garlandpower-light.org or
www.garlandutilities.org are provided solely as a convenience to you. If you use
these links, you will leave these sites. The City does not control any of these
third party sites nor is the City responsible for their content or privacy
policies. Hence, you should review the privacy policies of each site. |
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E-mail |
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Personally identifiable information contained in a request, question, or comment
sent to the City in an e-mail message or in an online form submitted to the City
will be used by the City to initiate a suitable action and response (if
warranted). The City may redirect the message to another person or entity who or
which is more qualified to resolve an issue. We treat e-mail requests the same
way we treat faxes or letters sent through the postal services. |
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Contact Information |
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If at any time you are concerned that your information is incorrect and you are
unsure how to correct or update it, please contact us at 972-205-2671 or
contact the appropriate governmental agency directly. |
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