P.A.I.D. Program

Woman Holding a Small Red HeartThe Provide Aid in Dollars (P.A.I.D.) Program is a voluntary assistance program through which City of Garland utility customers can make contributions to help economically challenged families pay for their City of Garland utility services.


The Salvation Army of Garland qualifies these families and determines distribution of funds on a case by case basis. Families seeking assistance should apply directly during regular business hours to:
Salvation Army of Garland
451 W Avenue D
Garland, TX 75040
Phone: 972-272-4531


To become one of our exclusive P.A.I.D. Program contributors, we suggest that you round your monthly utility payment up to the nearest whole dollar. If you wish to donate more, you can write in the amount. Your contributions will be greatly appreciated.

To make your contribution, look for the following block on your utility bill payment stub:

Graphic showing how to make a contribution to the P.A.I.D. Program.

All contributions are tax deductible. For income tax purposes, statements are automatically mailed in January to customers who contribute $20 or more. Statements are available on request to customers who contribute less than $20.